3 Reasons Why Your eCommerce Business Needs Email Marketing

Technology has transformed how businesses approach marketing. Indeed, technological innovations have come up with more efficient and effective ways to market your business. It’s in your best interest to utilise the most effective strategies, as failing to do so will put your business well behind your competitors. This is especially true for the eCommerce industry, as it is one of the most hypercompetitive industries in the world.

While there are a multitude of strategies your eCommerce business can make use of, one of the most effective ways to market your business comes in the form of email marketing. Now, some of you may be a little sceptical when it comes to this as email marketing isn’t really the first thing that you think of when it comes to innovative marketing strategies. To help convince you of its value, here are the three reasons why your eCommerce business needs email marketing.


Great ROI

Since marketing requires you to invest your resources, getting a return on your investment (ROI) is incredibly important. This is what makes email marketing so effective. Due to the relatively low costs attached to email marketing, it offers great ROI compared to other marketing strategies. Not only does it allow you to reach out to your customers directly but it’s also one of the more effective strategies when it comes to conversion, as people who are already on your mailing list are likely to be interested in your products.

It is important to make sure that your email is informative and impactful.  There is nothing worse than receiving an email which does not either invite me to a special offer, or does not warrant my time in reading it.  Always ensure you pack the email with a punch.  Offer something special and make sure it has a WOW factor.  Not only does your business need to have a point of difference, but so do your Emails.


Enables Personalisation

Personalization is crucial when it comes to marketing. People nowadays have grown sick of generic marketing strategies, as most people don’t find them engaging. The opposite is true when it comes to personalised marketing. In fact, marketing experts unanimously agree that a personalised approach to marketing is ideal as this method utilizes what potential customers find relevant.

All in all, this will help you grow your business as it offers the best chance to convert. Considering you can easily craft custom emails depending on your customer’s data, email marketing is one of the best ways to utilize personalised marketing. Customers want to feel loved – they don’t want to be just another person on the database.  Make them happy to receive and read your content.


Boosts Brand Awareness

Considering the number of eCommerce businesses that are competing for customers, it’s incredibly important to grow your brand so that your business stands out from the crowd. Luckily, email marketing is one of the best ways to boost your overall brand awareness. The thing you have to understand is that you can use email marketing for more than just promoting products. You can create newsletters that help you create a better connection with your audience and flesh out your business’s values and ideals. This will go a long way when it comes to growing your brand, which in turn, will put your business in the best position to succeed.

Again, we stress that the email must set you in a better place than your competitors.  Make your customers know that your product and brand are more superior than your competitors’.  Your business should always look and feel like a prestige brand.



As you can see, there are a range of difficult reasons to utilise email marketing for your eCommerce business. And while it’s crucial that you also use other marketing strategies alongside it to maximize its effectiveness, we really can’t overstate how important email marketing is to the success of your business.

Now, marketing is only one part of the equation. You will need to work on the other aspects of your business as well. If you are looking for accounting services in and guidance for business growth, get in touch with the team at MKS Group on (03) 9374 8400.